This guide is for the United Kingdom.
Overview
Presenting a car starts with a conversation. Tell the desk what you have, and the desk arranges the photographs, documents and inspection before the car is offered privately.
Before You Start
You'll need:
- The car's details: make, model, year and chassis number
- Its mileage, if you know it
- The documents that establish provenance
- A note of its condition, including any faults
- At least 4 photographs, or an appointment for the desk to take them
Step-by-Step Guide
Step 1: Sign In or Create Account
- Go to offr.bid
- Click "Sign In" in the top right
- If you're new, click "Sign Up" and create your account
- Verify your email address
Step 2: Start the Conversation
- Sign in, then open your dashboard and choose Present a car
- Or sign in through this link, which takes you to the form: /sign-in?next=/dashboard/owner/listings/new
Step 3: Tell the Desk About the Car
Give the desk:
- Make and model
- Year
- Chassis number
- Mileage, if known
- Origin — where the car has come from
- Condition notes, including anything that needs attention
Step 4: Photographs
Photographs are usually taken by appointment, with the desk. If you take your own:
Tips for Good Photographs:
- Shoot in daylight, out of direct glare
- Photograph the full car, from a three-quarter angle
- Show the interior, the engine bay and the odometer
- Include the details that matter: badges, wheels, trim, any marks
- Keep the car clean and the background clear
- Use landscape orientation (horizontal)
Photo Requirements:
- Minimum 4 photographs
- Each photograph under 10MB
- Accepted formats: JPEG, PNG or WebP
Using Your Phone:
- Open the car in your dashboard and use the photo uploader
- Photographs are resized in your browser before upload
Step 5: The Description
Write the desk a short account of the car. Include:
- Its history, as far as you know it
- Recent work and servicing
- Its condition, including any faults
- Anything that makes this example worth a specialist's time
Example: "Two owners from new, service book stamped, original tools present. Recent belts and fluids. Honest interior, with a small mark on the driver's seat, photographed. Inspection welcome."
Step 6: Set the Window
Choose how long the car is offered privately: 7 or 14 days. The clock starts when the car goes live, and the closing date is shown with the car.
Step 7: Review and Submit
- Review the details, the documents and the photographs with the desk
- Make sure at least 4 photographs are attached
- Submit the car for presentation
The desk reviews everything before the car is offered. If something is missing, the desk comes back to you.
What Happens Next?
List
Submit your listing; it goes live after approval.
Proposals
Verified agents nearby bid within 24–48 hours; compare side-by-side.
Choose
Accept the best bid.
Once the car is live:
- Verified buyers view it privately, by appointment
- Sealed offers arrive before the closing date
- You read every offer after the closing date
- Message buyers with questions
- Accept one offer, or none
offr introduces buyer and supplier and is not a party to the sale. You can withdraw the car at any time before you accept an offer.
Tips for Success
Photographs:
- More photographs answer more questions
- Show the flaws — a buyer who finds them later is a buyer lost
- Photograph the details a specialist looks for
Documents:
- Have them ready before the car goes live
- Provenance answers questions; gaps invite them
The description:
- Be plain and accurate
- Mention the faults
- Keep to what you can evidence
Common Issues
"I can't upload my photos"
Solution:
- Check the file size (must be under 10MB)
- Check the format (JPEG, PNG or WebP)
- Try a different browser
- Clear your browser cache
"Something about the car has changed"
Solution:
- Go to your dashboard
- Open the car
- Click "Edit"
- Make your changes
- Click "Save"
- The desk reviews changes before they show
"I want to withdraw the car"
Solution:
- Open the car in your dashboard
- Withdraw it
- Offers already sealed stay with you until you decide
Need Help?
If you need assistance:
- Email: [email protected] (we reply within one business day)
- Hours: Mon–Fri, 9am to 5pm, London time
- Send the form on the Help page and we will call you back next business day
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