Help
Talk to us: [email protected] · Mon-Fri 09:00-17:00 Europe/London · send the form below and we will call you back next business day
For suppliers
- Accepting an offer
After the closing date you read every offer privately. When you have chosen one, accept it and the desk takes it from there.
- How sealed offers work
When the desk offers your car, verified buyers seal one offer each before the closing date. You read every offer privately after it closes and accept one, or...
- How to present a car
This guide is for the United Kingdom.
- Messages
The desk replies within one business day. Buyers and suppliers answer at their own pace, so allow a day or two for a viewing or a question.
- Photo tips for a car
- How to present a car
- Reading offers
Offers are opened after the closing date. Read each one on the same points: the figure, the all-in landed total, and the terms.
- Terms of Service — Suppliers
[SOLICITOR REVIEW: the parties — buyer, supplier and the desk — and what "introducing" means.] [SOLICITOR REVIEW: presenting a car — what the supplier warran...
For buyers
- How to seal an offer
This guide is for the United Kingdom.
- Offer analytics
1. Sign in 2. Open your dashboard 3. Your active offers, win rate and quota sit beside your offers 4. Your full offer list is under "All my offers"
- Subscription Plans
Browsing is free. A subscription sets how many sealed offers you can hold at once; at your allowance you cannot seal a new offer until an active one closes (...
- Terms of Service — Buyers
[SOLICITOR REVIEW: the parties — buyer, supplier and the desk — and what "introducing" means.] [SOLICITOR REVIEW: presenting a car — what the supplier warran...
- Verification
This guide is for the United Kingdom.
Account
- Accessibility Statement
[SOLICITOR REVIEW: the accessibility commitment and the standard aimed for.] [SOLICITOR REVIEW: known limitations and the plan to fix them.] [SOLICITOR REVIE...
- Account Settings
- Manage your subscription - Verification
- Cookie Policy
[SOLICITOR REVIEW: essential cookies the desk sets and why.] [SOLICITOR REVIEW: analytics consent — what runs before and after consent, including the GPC sig...
- Dispute Resolution
[SOLICITOR REVIEW: the complaint route for a UK introducer, including who a complaint is against.] [SOLICITOR REVIEW: escalation, timeframes and the external...
- Mobile App Features
- Account settings - Photo tips for a car
- Privacy Policy
[SOLICITOR REVIEW: personal data the desk collects — account, offers, and the documents a car is presented with.] [SOLICITOR REVIEW: lawful bases and the pur...
- Your Data Rights in the UK (UK GDPR)
This guide is for the United Kingdom. It covers UK GDPR and the Data Protection Act 2018.
Contact
Email [email protected] · Mon-Fri 09:00-17:00 Europe/London · or send the form and we will call you back next business day